Support
Welcome to Rethink AV Support
We’re here to ensure you have the best experience with our products. Whether you need technical assistance, product guides, or answers to common questions, you’ve come to the right place.
Getting Started
Setting up your Rethink AV product is simple and stress-free with our comprehensive resources. Begin by exploring our detailed setup guides, which walk you through each step, from unboxing to configuration. Whether you’re connecting multiple devices to a KVM switch or integrating your SmartHub with your meeting room setup, our instructions ensure a smooth and hassle-free process.
For added convenience, we offer quick-start videos to visually guide you through installation. These tutorials cover common setups and provide helpful tips for optimizing your device’s performance. No matter your level of technical expertise, you’ll be up and running in no time with Rethink AV’s easy-to-follow resources.
- Setup Guides: Learn how to set up your device step-by-step.
- Quick Start Videos: Watch tutorials for seamless installation.
Downloads and Updates
Access the latest firmware, drivers, and user manuals to keep your devices performing at their best. Download drivers for seamless device integration across various operating systems, including Windows, macOS, and Linux. Need guidance? User manuals and quick-reference guides are also available to help you maximize your device’s potential.
- Firmware updates
- Device drivers
- Product manuals
Product Support
Find detailed resources for troubleshooting, compatibility, and usage tips tailored for each product, including the RAV-SW-4X1USB-C and UC SmartHub 3.0.
- RAV-SW-4X1USB-C: Troubleshooting, firmware updates, and user manual.
- UC SmartHub 3.0: Setup assistance, compatibility FAQs, and configuration tips.
- Explore All Products
Technical Assistance
Get answers to common technical questions or contact our experts for personalized support on more complex issues.
- FAQ: Find answers to common queries like:
- “How do I connect multiple devices to the 4×1 KVM Switch?”
- “Is my product compatible with macOS or Linux?”
- Advanced Support: Contact our technical team for in-depth troubleshooting.